GDPR Compliance
Your data protection rights under the General Data Protection Regulation
Our Commitment to GDPR
moor-tale is committed to protecting the personal data of all individuals, including those in the European Economic Area (EEA). We comply with the General Data Protection Regulation (GDPR) when processing the personal data of EEA residents.
Data Controller Information
moor-tale acts as the data controller for personal data collected through our website and services. Our contact details are:
moor-tale
245 Adventure Way
Calgary, AB T2P 1J9
Canada
Email: [email protected]
Legal Basis for Processing
We process personal data under the following legal bases:
- Consent: When you have given clear consent for us to process your personal data for a specific purpose, such as receiving marketing communications.
- Contract: When processing is necessary for the performance of a contract with you, such as booking an expedition.
- Legitimate Interests: When processing is necessary for our legitimate business interests, provided these do not override your fundamental rights and freedoms.
- Legal Obligation: When processing is necessary to comply with a legal obligation.
Your Rights Under GDPR
If you are an EEA resident, you have the following rights regarding your personal data:
Right to Access
You have the right to request copies of your personal data. We may charge a small fee for this service in certain circumstances.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or incomplete.
Right to Erasure
You have the right to request that we erase your personal data, under certain conditions. This is also known as the "right to be forgotten."
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing
You have the right to object to our processing of your personal data, under certain conditions, particularly where we rely on legitimate interests.
Right to Data Portability
You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Exercising Your Rights
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. In some cases, we may need to verify your identity before processing your request.
International Data Transfers
As moor-tale is based in Canada, your personal data may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection. Where transfers are made to other countries, we ensure appropriate safeguards are in place.
Data Protection Officer
For questions about our data protection practices or to exercise your rights, please contact us at [email protected].
Right to Lodge a Complaint
If you are an EEA resident and believe that we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.
Updates to This Information
We may update this GDPR compliance information from time to time. We encourage you to review this page periodically for the latest information on our data protection practices.